User common queries and reply:

  1. Transferred to exchange wallet but exchange doesn't support BSC chain??


Please be careful while doing transaction to other exchanges check if they support or accept deposit through BSC or not. The confirmed transaction on blockchain cannot be reverted as we also don't have any access to the wallet address.

  1. Wrong Network withdrawal issue?


 Please try to use wallet app which support both BSC and ETH network in it. So that you can access any network with same address and transfer your funds out of the wrong network.

  1. Missing memo or wrong memo ? 


Please try to contact support of the receiver address to help with the deposit. If it's an exchange wallet address then contact them with the correct memo.